Our training focuses on explaining why customer service is so important and reinforces the simple SMILE message.
It all starts with a smile…….The training is vibrant, entertaining and interactive using multi-media and trainers who are passionate about customer service.
The program has a number of key features which differentiate it from its competitors. These include, ease of access in terms of timing, cost and location delivery.
Duration - 2 hours
Cost - $75 per participant
Delivery - Either at the business or close to the business proximity before and after normal trading hours available
Incentive program:
The incentive program supports the training and provides opportunites to recognise and reward customer service excellence. Service Star monthly awards nominated from customers presented in conjunction with Chamber of Commerce. Media partners organised to showcase winners and Annual Service awards. Each business that participates in this inniative will receive a window sticker and voting postcards for their customers to use.
